The purpose: Discourse is an online forum and a space for the Code for America Brigade Network to share resources, lessons, and tools with each other. In our Network, Discourse fills the role of a library; it’s a place where someone can go, look up a topic, and find documentation and resources relevant to the topic. Unlike Slack, Discourse is organized in a way that’s not entirely chronological. It’s meant to keep information accessible over a long period of time.
The problem: Discourse is the name of the platform that this information is stored. It doesn’t tell the user what its purpose is. There is confusion for new and existing Brigade members, and even CfA staff, around what belongs on Discourse and how/when to post on Discourse. On top of that, another popular and existing chat service, Discord, has a similar name and ends up being confused with Discourse.
How do we help people use our common resources more effectively? What would be a name for this platform which would help people understand its purpose better?
- CfA Library
- CfA Commons
Please chime in with your thoughts and ideas!