Delivery-driven Government meets Public Admin Research - Govt Performance Management

Per the Jen Pahlka session Sat. afternoon.

Important to be aware of what other “performance” innovations are occurring in local govt - especially in the budget and management offices.

Suggest you compare the goals process and assumptions from:

A Performance Management Framework for State and Local Government: From Measurement and Reporting to Management and Improving

John Stephens - Code for Durham (and UNC-Chapel Hill School of Government)

Definitely! Note many of these concepts are not new. For example this book from the early 90’s is a classic and was part of the Al Gore initiative to improve government performance.

This book “education and the cult of efficiency” was very eye opening for me personally as the drive for greater data and “scientific management” can have lots of unintended consequences: