I recommend an excellent, short book chapter about civic tech and its potential effects on how we think about nonprofit groups as well as government. Thinking of Jen Pahlka and Meredith Horowski as they think with the NAC about the big picture: vision and direction for civic tech.
CHAPTER = The Civic Technology Movement: Implications for Nonprofit Theory and Practice (Jonathan B. Justice and John G. McNutt and James Melitski and Michael Ahn and Nina David and Shariq Siddiqui and John C. Ronquillo) (p. 89)
From this book: Technology, activism, and social justice in a digital age, edited by John G. McNutt.
New York, NY : Oxford University Press,