Code for Denver has always used Flowdock since one of our captains works for CA and got us the paid plan for free, which provides unlimited chat history. There’s a strong interest in switching over to Slack, but we were rejected from the free Nonprofit Standard Plan upgrade because of a rule started in 2015 that only allows 1 free upgrade per registered 501c3 nonprofit (and Code for America already has one or potentially several from before that rule). That means we’d be using the free tier, but there’s concern about how the 10k message limit will affect us.
We realize this is an opportunity to be intentional about structured vs. unstructured communication (ie. using Google Drive to store information that needs to exist permanently). I know that thumbnails of pinned messages will always remain (up to ~183 characters) in the Pinned tab, and file attachments will always remain in the Files tab, and that we can create an integration that exports older messages. But we don’t really have a sense of how quickly we’re going to reach that 10k limit, or if it will be disruptive to ongoing conversations, etc.
We have > 500 users in Flowdock, but the number of active users is much smaller, so I’m trying to find out how many messages we actually send per month. In the meantime, I wanted to reach out to see if any other brigades are using the free tier, how many people you have, and what your experience has been. Do you find the limit disruptive?
Thanks so much,