Talk: How government can better serve the public in the digital age [Brigade Congress 2022]

Brigade Congress 2022 Schedule
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This is the place to find notes, slides, and discussions about this session at Brigade Congress 2022.

How government can better serve the public in the digital age

Presented by: Greg Jordan-Detamore

:arrow_right: Register for the Zoom Session

Location:

  • Both In-person and Virtually: Inside TechArtista in the Ballroom area

Breakout Session Resources:

:notebook: Shared Notes on Google Docs

:high_brightness: Slide Deck

:movie_camera: Recording (after event)

:memo: Transcription

Description:

Have you ever wondered why a lot of government websites often struggle to meet people’s needs? Maybe you’ve heard someone who works inside the government express frustration at the systems they have to work with. Or perhaps a city council member or department head has reached out to your brigade asking how to improve government digital technology.
In this lightning talk, we’ll go over some of the common problems with government tech projects and suggest solutions that you can offer or advocate for. Looking beyond these specific problems, we’ll also discuss Code for America’s vision for how government can and should serve the public in the digital age, which we call Human-Centered Government.